5 Scoop Guarantee
If you decide you don't like the taste or effect of a product before using 5 scoops worth, we'll happily exchange it or issue store credit within 30 days of your purchase.
How to Redeem 5 Scoop Guarantee:
Contact Clean Nutrition via email (help@cleannutrition.co.nz) providing:
- Your order number
- A clear request to use the 5-Scoop Guarantee
- Specify if you'd like store credit or a product exchange
Once you've completed these steps and received confirmation from our team, we'll send you a return label to send the product back to us, free of charge.
Please note: The replacement product will be sent only after we receive the open product back and verify that it meets the 5 Scoop criteria.
Terms and Conditions:
- The 5 Scoop Guarantee applies to all Clean Nutrition powders. The 5 Scoop Guarantee does not apply to protein bars or single serve products. Look for the "5 Scoop Guarantee" icon on the product page. If you are unsure about a product's eligibility, feel free to reach out to us for confirmation.
- The 5 Scoop Guarantee applies only to products purchased from Clean Nutrition within 30 days or less from the date of purchase.
- Please ensure that the product you wish to return meets the "5 Scoop" criteria, i.e., you haven't used more than 5 serves of the product before requesting the return.
- We reserve the right to assess to validity of a guarantee request and may decline requests that we deem unreasonable or fraudulent.
Your happiness is our priority at Clean Nutrition, and we want to make sure you have the best experience with our products. With the 5 Scoop Guarantee, you can explore exciting new products risk-free and find the perfect match for your taste preferences.
If you have any questions or need assistance, don't hesitate to reach out to our friendly customer support team.